Off the top of my head, I've used it for a failed MacBook keyboard, screen, iPhone screen and a hard drive.
A couple weeks later they cut you a check. Then you call up "claims services," submit your receipt for the original purchase and for the repair. If you something breaks, you pay for it out of pocket. Another extends the warranty by one year. One of my credit cards doubles the warranty, up to two additional years. Depending on your card, there might be exclusions or other gotchas. In fact, I don't think I've ever owned a credit card that didn't offer some sort of extended warranty coverage. If some of them come with the same initial Apple warranty that I can extend and thus deal directly with Apple for any issues I think that makes it an easy choice.īuying a used computer is always tricky so I'd prefer to do it with a company I've dealt with before and trust more than some random eBay user. I have purchased memory and drive enclosures from them over the years, but only recently even realized they sold used and seemingly older stock of Macs. Of course, none of this is unique to OWC-there are lots of places that sell used Macs, and I'd encourage people to be aware of the potential hidden costs no matter where they buy from.Īll good points, and why I am asking the experts of ars. As well, if they're the ones offering a warranty, versus Apple, what's the procedure if six months from now the machine blows up? Is it more or less onerous/expensive than just paying for a repair out of pocket at an Apple Store or AASP local to you?
OWC MEMORY WARRANTY TRIAL
Also, who pays to ship it back if there's a problem, whether during a trial period or during the warranty period (if there is one)? The real/non-subsidized shipping charges on something like a 27" iMac can be substantial. Being able to receive the machine then run it hard for a week or more would be a minimum to me.
OWC MEMORY WARRANTY MAC
No matter where you buy a used Mac from, understanding the value/strength of the return policy is most important, I think. I think I'd trust them to do a good job reselling older Macs.
The few times I had to contact tech support or customer service they've been efficient, friendly, and helpful. I don't have experience with buying a used Mac from OWC, but I've been a customer of theirs for things like drive cases, memory, etc.
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